Services What we build, deploy and run for regulated enterprises →

AI systems that work in production.

We design, deploy and run AI that actually ships — real systems handling real data, meeting compliance requirements, and making your teams more effective. Built by engineers, governed by design.

BFSI BFSI Services — change delivery for banks & insurers →
BFSI — Banking & Insurance AI & Machine Learning Cloud Infrastructure Capital Markets Compliance & RegTech Data Engineering AI Safety & Governance
SERVICES CATALOGUE · LIVE
env · sustainsys.uk
02
AI Safety & Security
EU AI Act · guardrails
audited
03
Support & MLOps
24/7 · drift · CI/CD
SLA 99.9
04
Cloud Transformation
AWS · Azure · GCP
30% saved
05
Murex & Data Eng
Mx3.1 · pipelines
Tier-1
06
Compliance & Governance
ISO 42001 · NIST AI RMF
ready
07
BFSI Change Delivery
London Market · Murex · ISO 20022
Active
last sync · 2m ago v3.1 · audit #84217
6+
practice areas
24/7
production support
11
jurisdictions covered
8w
PoC to production
What we offer

End-to-end AI capabilities, delivered as a partnership.

From applied AI implementation to production operations, safety governance, cloud transformation and capital markets engineering — six practice areas, one continuous engineering operation.

6 PRACTICES · LIVEv3.1
●FLAGSHIP PRACTICE
01/FLAGSHIP PRACTICE

AI Implementations that work with your stack.

Your team shouldn't need to understand five different LLM APIs. We build the layer that connects them — RAG pipelines, agentic workflows and knowledge systems that work with your existing data and infrastructure.

R
RAG pipelines
Grounded in your documents and schema
A
Agentic workflows
Multi-step reasoning & tool use
F
Domain fine-tuning
Models tuned on your private data
S
Enterprise search
Context-aware, not keyword-matching
RAGLLMsAgentsFine-tuningVector DB
See products built on this →
●EU AI ACT · GDPR
02/GOVERNANCE

AI Safety & Security for production systems.

You've deployed an LLM. Now your compliance team wants to know: can it leak PII? Can someone jailbreak it? We answer those questions before they become problems.

⚖
EU AI Act & GDPR
Compliance assessments & remediation plans
⚔
Prompt injection defence
Adversarial testing & red-teaming
⛔
Output guardrails
PII redaction, allowlists, content filters
⚖
Bias auditing
Fairness metrics across user cohorts
CompliancePrivacyEU AI ActGDPR
View certifications →
●SLA · 99.9%
03/OPERATIONS · 24/7

Support & MLOps for models that stay healthy.

Deploying a model is the easy part. Keeping it running, monitored, and retraining when the data shifts? That's where most teams struggle. We handle the ops.

↻
Drift detection
Auto-retraining when data shifts
L
L1 / L2 / L3 SLAs
ITIL-aligned, full incident lifecycle
⚡
24/7 response
Production AI on-call rota
Q
Quarterly reviews
Performance, drift & cost reports
MLOpsCI/CDITILSRE
Talk to ops team →
●30%+ AVG SAVINGS
04/INFRASTRUCTURE

Cloud Transformation, done by people who've done it.

Still running workloads on-prem that should have moved to the cloud three years ago? We've done it enough times to know where the pitfalls are — and how to avoid them.

☁
AWS · Azure · GCP
Migration with zero-downtime cutover
⌬
Infrastructure-as-code
Terraform modules, GitOps pipelines
£
FinOps
Clients save 30%+ on cloud spend
⤼
Resilience & DR
Multi-region failover & chaos testing
AWSAzureGCPTerraform
Plan your migration →
●TIER-1 BANK CLIENTS
05/CAPITAL MARKETS

Murex & Data Engineering for trading desks.

If you're running Murex and thinking about your next upgrade, cloud migration or better trading-data analytics — that's what our capital markets team does, full-time, for tier-1 banks.

M
Mx2.11 → Mx3.1
Upgrade & cloud-migration projects
∿
Trading pipelines
Risk & P&L data engineering
∑
AI analytics
Anomaly detection & reporting
⚙
Platform support
Run-the-bank & change-the-bank
MurexData EngRiskAnalytics
Speak to capital markets team →
●ISO 42001 · NIST AI RMF
06/REGULATOR-READY

Compliance & Governance from day zero.

End-to-end regulatory compliance for AI projects — from impact assessment to ongoing monitoring — aligned to ISO/IEC 42001 and NIST AI RMF, with audit-ready evidence packs.

⊡
Impact assessments
Regulatory triage at project kickoff
Δ
Framework gap analysis
Mapped to ISO 42001 & NIST RMF
⛨
Production safeguards
Continuous monitoring controls
✓
Audit-ready packs
Evidence & documentation portfolio
ISO 42001NIST RMFEU AI Act
See trust & certifications →
BFSI Practice

Banking & insurance, delivered by specialists.

Beyond AI engineering, SustainSys is a change delivery partner for regulated financial institutions. We take on defined workstreams under our own statement of work — analysis, design, testing and implementation — delivered and managed by SustainSys consultants who already speak your domain, across digitalisation, modernisation and platform upgrade programmes.

On the insurance side: London Market digital trading — quote-bind platforms, delegated authority, bordereaux and claims data. On the banking side: Murex & treasury, regulatory reporting and payments modernisation.

London Market Insurance
Quote-bind, delegated authority, bordereaux & compliance workflows
Murex & Treasury
Mx2.11 → Mx3.1 upgrades across FO, BO & datamart
Risk & Regulatory Reporting
EMIR, MiFID, SFTR, SA-CCR & FRTB — audit-ready lineage
Payments & ISO 20022
SWIFT MT → MX migration, clearing & settlement
Flagship products

Four products, one engineering rhythm.

Each one tackles a real bottleneck inside regulated enterprises — analytics, regulatory change, accounting, governance — built on the same secure, audit-ready stack.

★ NL2SQL Analytics — Flagship

Ask your database in plain English.

Your analysts shouldn't need to wait for engineering to pull a report. With NL2SQL, anyone on the team can type a question and get an answer — the platform writes the SQL, validates it, and returns results in seconds.

Designed for banks and regulated industries where data can't leave your network. Everything runs on-premise with 12-point security guardrails and a full audit trail. No cloud APIs, no data leaks.

Natural Language Querying
JOINs, aggregations & GROUP BY handled automatically
RAG-Powered Context
4 FAISS indexes for schema, glossary & relationships
12-Point Guardrails
SELECT-only, schema whitelisting, injection prevention
Self-Healing Queries
Auto-corrects via LLM feedback — 100% retry success
NL2SQL · Risk Analytics Console
env · prod-eu
Show me top 3 counterparties by exposure that breached VaR limits last quarter
-- generated · validated · 12 guardrails passed
SELECT c.name, SUM(p.exposure) AS total,
       COUNT(b.id) AS breaches
FROM counterparties c
JOIN var_breaches b ON b.cp_id = c.id
WHERE b.quarter = '2026-Q1'
ORDER BY total DESC LIMIT 3;
CounterpartyExposureΔ vs Q4
Helix Capital Ltd£2.4B+18%
Northwind Holdings£1.8B−6%
Meridian Bank£1.2B+9%
12 guardrails passed 0.42s · zero egress audit · #84217
RegTech AI Solutions — New

Know what changed before the regulator does.

If your compliance team is still tracking regulatory changes in spreadsheets, this is for them. Our RegTech platform monitors 40+ regulatory sources across 11 jurisdictions and tells you exactly which EMIR, MiFIR or CFTC fields are affected — with citations back to the source document.

Built for the people who file the reports. A practical system that maps changes to your specific reporting fields and flags what needs action.

Frontier LLM Models
Multi-model interprets regulatory docs & guidance
RAG + CAG Pipeline
Every response grounded with full source citations
Regime-Specific Agents
EMIR, MiFIR, CFTC, SFTR, Basel III & APAC
Field-Level Impact
Canonical mapping & cross-regime comparison
RegTech · Regulatory Intelligence
11 jurisdictions
Sources monitored
40+ live
Reg fields tracked
200+
Precision
94%
New alerts (24h)
7↑3
EMIR REFIT — Article 9 amendment2h ago
MiFIR — Field 41 validation rule changed5h ago
CFTC Part 43 — Block trade thresholds1d ago
SFTR — ESMA Q&A v3.2 published2d ago
RAG + CAG · cited sources knowledge graph synced
AccountIQ — On-Device AI

Your accounts, on your machine.

AccountIQ is an AI accounting assistant that runs entirely on your device. Your invoices, bank statements and tax records never leave your computer — not to a cloud server, not to an API. That's not a feature, it's the whole point.

It handles the work that eats up your week: VAT returns, bank reconciliation, year-end packs. Upload documents, ask questions in plain English, get answers with sources.

Ask Documents
Natural-language search across invoices & statements
VAT Filing
Quarterly returns, HMRC-ready output
Month-End Recon
Auto-surface mismatches between bank & receipts
100% On-Device
Local LLM via Ollama — no cloud APIs
AccountIQ · VAT Q1 2026
on-device · ollama
Prepare my VAT return for Q1 and flag anything missing
Output VAT
£18,420
Input VAT
£6,148
Net payable
£12,272
Confidence
98%
147 invoices reconciledcomplete
2 receipts missing — Febaction
Bank statement matched100%
HMRC-ready 0 bytes uploaded local audit log
AI Compliance & Governance — New

AI systems that are regulator-ready.

End-to-end regulatory compliance support for AI projects, helping organisations assess legal obligations, implement governance controls, and maintain production-ready safeguards across the AI lifecycle. From regulatory impact assessments to ongoing monitoring, we turn compliance uncertainty into a clear roadmap.

Aligned with EU AI Act, ISO/IEC 42001 and NIST AI RMF — your AI systems designed for compliance and operated with the guardrails needed for regulatory and reputational risk reduction.

Regulatory Impact
Identify obligations early in the AI lifecycle
Framework Gap Analysis
EU AI Act, ISO 42001 & NIST AI RMF
Production Safeguards
Monitoring, logging, incident response, evidence
Audit Readiness
Evidence packs & regulator response support
Governance · System Inventory
EU AI Act
AI systems
23tracked
High-risk
4monitored
ISO 42001
92%
Open actions
3
Risk classification — RAG-ASSISTlimited
Bias evaluation — Q1 2026passed
Evidence pack — model card v3due
Incident response planv2.1
EU AI Act ready NIST AI RMF aligned
How we work

From discovery to production, in four phases.

A repeatable engineering rhythm that gets AI from idea to live, governed and observable — typically in eight to twelve weeks.

01

Diagnose

Two-week immersion. We map data, systems, regulatory exposure and decision points to identify where AI compounds value.

Week 1–2
02

Architect

Reference architecture, model selection, evaluation harness and governance plan — all aligned to your stack.

Week 3–4
03

Build

Engineering sprints with embedded teams. Pipelines, guardrails, CI/CD and observability shipped iteratively.

Week 5–10
04

Operate

Production hand-off with 24/7 MLOps coverage, drift monitoring and quarterly model reviews.

Week 11+
Built for regulated industries

Security, governance & compliance — first-class, not bolted on.

Every system we ship is auditable end-to-end. We design for the most stringent regulatory regimes and operate with the rigour your security team expects.

SOC 2 Type II
Audited · 2026
ISO 27001
Certified
EU AI Act
Ready
GDPR
UK + EU
HIPAA
Compliant
PCI DSS
Level 1

Let's talk about what you're building.

Book a 30-minute call — no pitch deck, just a conversation about your challenges and whether we can help.